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Find Nearest Medical Consultant in NoTime

Distribute patient enquiries to the Right team, expert or the partner
for Mobile-First, OmniChannel Customer Experience
  • App
  • App
  • App
  • App
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  • App
Find the Nearest Expert

Patients can find the nearest medical expert to their location for the specialty they are looking for, request mobile chat or callback from the expert. Experts can accept the chat or the callback request using Partner app by NoTime.

Conduct Surveys

Before and after the engagement, you can ask patient to fill the survey questions or simply fill out the 5-star feedback with some optional comments.

Cloud or On-Premise

Your organization can be part of NoTime using our secure and private cloud service or host everything about your company in your own network.

Multi-language Support

Patients can see the visual company structure in the language their phone OS is set and select the omnichannel options available for their preferred language.

Paid Video assessments in NoTime

Medical experts can make an assessment through video call option available in NoTime and accept payments per session or based on the duration.

Private Communication

Patients can communicate with the experts without compromising from their privacy by using WhatsApp or Facebook. All chat history can be stored in your oeganization's premises.

  • Why Healthcare?

    Healthcare is one of the industries that the patient needs to communicate with various roles along the whole journey. These people are contact center reps as well as the medical personnel or the partners.

    Using mobile-first customer experience management, you can easily distribute customer enquiries within the contact center through various channels, as well as to the on-call medical staff or partners nearest to the patient's geo-location.

  • Features

    We offer a NoTime Mobile app for the customers so that they can engage with multiple organisations using the same app. We offer organisations to build their own customer experience interfaces visually to help their customers to access the exact team that will solve their problem. NoTime app offers customers, direct mobile call to the exact team, voice or video over IP, persistent chat, email to the exact team while the team email address is hidden, request callback and send tweets to each team.

    We also provide NoTime Partner app so that employees who are on the move can respond to chat and callback requests. They can also login as a call center agent and receive customer calls through their mobile phone line (Cisco call centers only).

  • Benefits

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  • Rolling Out NoTime App

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We aim to minimise the incoming calls by making customer chat and callback more accessible.

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